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Privacy Act Guidance
Privacy Act Guidance

A request for records maintained by the Office of the Comptroller of the Currency (OCC) about yourself or another individual constitutes a Privacy Act Request.  Privacy Act requests cannot be submitted by email or by telephone.  This type of request can be submitted by the U.S. Postal Service or commercial delivery with proof of identity to the following address:

Freedom of Information Act Officer
Disclosure Services, Communications Division
Office of the Comptroller of the Currency
Suite 3E-218
Washington, DC 20219.

What you need to know and include with a Privacy Act Request:

The OCC does not maintain bank records, account statements, loan documents, promissory notes, or bond information. These records are maintained by the individual financial institution or lender.

Your signed request must include your name, address, contact number, e-mail, and a description of the requested records, including assigned case numbers. Proof of identity is required to protect your privacy and information about you from unauthorized disclosure. The proof of identity must be clear and original.  

An acceptable Privacy Act request includes:

  • a signed request with a notarized statement swearing or affirming your identity and acknowledging that you understand the Privacy Act penalties for requesting or obtaining access to records under false pretenses; or
  • a signed request with a copy of your valid driver's license or another form of identification containing your signature; or

This statement verifies that I am the individual who is the subject of the records requested and that my address is ________________________________________.

I understand the penalties contained in 5 USC 552a(i)(3) for requesting or obtaining access to records under false pretenses. I certify under penalty of perjury pursuant to 28 USC 1746 that the this statement is true and correct.

Signature: _________________________________ Date: ________________

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Requests for information about other individuals:

If you are requesting personal information about or for another individual, you must provide proof of identity about that individual, and you must provide a signed, original authorization from that individual granting you third-party access to the information. The authorization must acknowledge that you understand the penalties for obtaining information under false pretenses. The authorizations and proof of identity must be clear and original. Please note: The OCC does not accept faxed or e-mailed authorizations or proof of identity.

If you are seeking records about yourself or your minor children (under age 18), you must select declaration to your identity: "I declare under penalty of perjury that I am (Name) and that the statements contained in this document are true and correct."

If you have any questions you can call (202) 649-6700.